GOAL STORE POLICY

Terms and Policy 

Article 1 Purpose


The purpose of these Terms of Use is to set forth any and all matters regarding the terms and conditions of use and operation of services on “https://www.goal-store.com” (“Website”).



Article 2 Definitions 

The major terms used herein shall have the following meanings.


1) Members mean users who have registered with the Website by agreeing to the terms and conditions of the Website and providing their personal information and who have executed the user agreement with the Website and use the Website.

2) User Agreement means the agreement entered into by and between the Website and a Member with regard to the use of the Website.

3) Member’s ID means a combination of a unique sequence of characters and numbers, which is granted to each Member for the identification of the Member and the use of services by the Member.

4) Password means a combination of characters and numbers, which is selected by a Member to verify that the ID is granted to the same Member and to protect the rights and interests of the Member.

5) Operator means the person/entity that has opened and operated a website that provides services.

6) Termination means that the Members terminate the user agreement.



Article 3 Applicable Rules Other than Standard Terms of Use


The Operator may separately announce and provide guidance on operational policies, if necessary. If these Terms of Use and operational policies overlap, then the operational policies shall prevail.



Article 4 Execution of User Agreement


1) The user agreement shall be constituted when a person who wishes to use the Website agrees to these Terms of Use and then the Operator accepts the application for membership made by such a person.

2) Any person who wishes to use services as a Member shall indicate his/her intention to agree to these Terms of Use by reading these Terms of Use when applying for membership and clicking “I agree” in the below.



Article 5 Application for the Use of Services


1) Any user who wishes to use the Website as a Member shall provide any and all information, such as User ID, Password, and nickname, which is requested by the Website.

2) A Member who has not registered his/her genuine information by stealing another person’s information or registering false information may not claim any right to the use of the Website and may be subject to punishment under relevant statutes.



Article 6 Guideline on Personal Information Processing


The Website and the Operator do not have the Members’ Passwords among their personal information provided in applying for membership. Anything related to the Members’ Passwords shall be handled in accordance with the Guideline on Personal Information Processing.

The Operator shall make efforts to protect the Members’ personal information, including the Members’ registered information, in accordance with relevant statutes.

The Members’ personal information shall be protected in accordance with relevant statutes and the Guideline on Personal Information Processing that is established by the Website.

However, the Operator shall have no liability for the information leaked due to a reason attributable to a Member.

If a Member registers and distributes illegal postings, including those that disrupt good public order and customs or violate national security, then the Operator may access the Member’ materials and submit such materials to the related institutions, upon request of such institutions.



Article 7 Operators’ Obligations


1) The Operator shall deal with any opinions offered or complaints raised by the Members as soon as possible if such opinions or complaints are deemed just. However, if the Operator finds it difficut to deal with such opinions or complaints swiftly due to its personal reasons, then it shall do its best by making a post announcement or sending the Members messages or e-mails.

2) If there is any breakdown in equipment or any equipment is lost, then the Operator may request the Website to repair or restore such equipment without any delay for the continuous and stable provision (or operation) of the Website. However, in case of natural disasters or unavoidable reasons on the part of the Website or the Operator, the operation of the Website may be temporarily suspended.



Article 8 Members’ Obligations


1) The Members shall comply with the matters stipulated in these Terms of Use, any and all regulations established by the Operator, matters including notices and operational policies to which users are notified via the Website, and relevant statutes. The Members shall not commit acts to disrupt other businesses of the Website or to tarnish the reputation of the Website.

2) The Members may neither assign, give away, nor provide as security the right to use services and their contractual status under the user agreement, unless the Website gives its the express consent.

3) Customers shall take considerable care in managing their IDs and Passwords and may not allow any third party to use their IDs without the consent of the Operator or the Website.

4) The Members shall not infringe on the intellectual property rights of the Operator, the Website, and any third party.



Article 9 Service Use Hours


1) In principle, services shall be available for 24 hours a day, 365 days a year unless there is any special operational or technological delay. However, the Website may temporarily suspend services on the date(s) or hour(s) designated by the Website for system checkups, extensions, and replacements. As the temporary suspension of services due to scheduled work is announced on the homepage of the Website in advance, users are recommended to visit and read the homepage frequently.

2) The Website may temporarily or permanently suspend services without any prior announcement or notice in the following cases.

 - If there is any urgent system checkup, extension, replacement, breakdown, or malfunction

 - If there is any force majeure event, such as national emergencies, blackouts, or natural disasters

 - If common carriers as stipulated in the Telecommunications Business Act suspend telecommunication services

 - If there is any delay in the use of normal services due to overload of traffic during the use of services

3) In case of the suspension of services under Paragraph 2 above, the Website shall notify the Members of such suspension via prior notice. However, if the Website finds it impossible to make a prior notice of the service suspension caused by an uncontrollable cause, then a later notice or announcement shall be made in lieu of such a prior notice.



Article 10 Termination of Use of Services


1) If the Members wish to terminate the user agreement with the Website, then they themselves shall apply for the termination of their registration online. However, the termination of use of the Website shall be separately made from the termination of the user agreement.

2) As Website-related programs are automatically deleted on the Members Management screen, upon application for termination of the user agreement (or the use of services), the Operator may not be able to look at the information of the applicant for the termination of the user agreement anymore.



Article 11 Limitations on Use of Services


The Members shall not conduct any act that falls under any of the following. If the Members are found to have committed any such act, the Website may place restrictions on the use of services by the Members, take legal measures, terminate the user agreement, or suspend services for a specified period of time.

1) Registering false information upon signing up for membership or changing information so that it is false after signing up for membership

2) Hindering others from using the Website or stealing others’ information

3) Impersonating the management, staff, or related personnel of the Website

4) Infringing on the moral rights or intellectual property rights of the Website or any other third party or disrupting their businesses or operations

5) Fraudulently using another Member’s ID

6) Collecting, storing, and disclosing another Member’s personal information without its consent

7) Committing any act that is objectively believed to be related to crimes

8) Violating other relevant statutes



Article 12 Management of Postings


1) The Operator shall be responsible for the management and operation of postings and materials of the Website. The Operator shall always monitor postings and materials. If the Operator finds or receives a report on faulty postings and materials, then it shall delete such postings and materials and give a warning to the Member that registered such postings and materials.

Meanwhile, as the Member is responsible for postings made by him/her, he or she may not put up postings that violate these Terms of Use.

2) If public institutions, such as the Korea Internet Safety Commission, make a demand for the correction of any posting, then the Operator may delete or move such posting without the Member’s prior consent.

3) The criteria for determining any posting to be faulty are as follows.

 - Postings that seriously insult another Member or any third party or tarnish its reputation

 - Postings that distribute or offer links to content in violation of good public order and customs

 - Postings that promote illegal copies or hacking

 - Postings that aim to make advertisements for purposes of profit

 - Postings that are objectively acknowledged to be associated with crimes

 - Postings that infringe on the rights of another Member or any third party, including copyrights

 - Other postings that are deemed to violate relevant statutes

4) If the Website and the Operator are requested by any third party to suspend putting up postings due to reasons such as defamation or infringement of rights, including intellectual property rights, then they may temporarily do so. In addition, if the Website is informed of any lawsuit, settlement between any person/entity requesting the suspension of putting up postings and any person/entity registering such postings, or any decision of a relevant institution similar to the foregoing, then it shall comply with such settlement or decision.



Article 13 Custody of Postings


If the Operator suspends the operation of the Website due to unavoidable circumstances, then it shall make a prior announcement and make efforts to take all measures to ensure that all postings are easily transferred.



Article 14 Copyrights to Postings


1) Members shall own copyrights to materials posted by them within the Website. In addition, the Website may not use such materials commercially without the consent of the Members making such postings. However, the Website has the right to use such materials for non-profitable purposes and to post such materials within services.

2) Members may not use materials posted in the services for commercial purposes, including processing and selling the information acquired through the services at their discretion.

3) If the Operator determines materials or content posted or registered by the Members to fall under any of the items in Paragraph of Article 12 above, then it may delete, move, or refuse to register such materials or content without any prior notice.



Article 15 Damages


1) The Members shall primarily bear all civil and criminal liability that arises within the Website.

2) If a Member suffers from any damage caused by force majeure events, such as natural disasters or its willful misconduct or negligence, then the Website may offer no compensation for damages.



Article 16 Indemnification


1) If Members do not earn any profit from the rendering of services at the Website or if there arises any damage from the optional selection of service materials or use of services, then the Operator shall be relieved from any liability arising from the foregoing.

2) The Operator shall be relieved from liability caused by any disruption in services at the Website or in telecommunication services offered by other carriers. These Terms of Use shall apply mutatis mutandis to the damage caused in connection with the service base at the Website.

3) The Operator shall not be liable for materials stored, posted, or transmitted by the Members.

4) The Operator shall not be liable for any disruption in the use of services due to a reason attributable to the Members.

5) The Operator shall not be liable for any and all activities, including data transmission and other community activities, between the Members, and between the Members and any third parties, regardless of whether such activities occur within the Website or through any outside services.

6) The Operator shall not be liable for the authenticity, trustworthiness, and accuracy of materials posted or transmitted by the Members or all materials provided for the Members via the Website.

7) The Operator shall not be liable for any and all damage which is caused by goods transactions between the Members, as well as between the Members and any third parties via services.

8) The Operator shall not be liable for any disputes that occur between the Members or between the Members and any third party without a reason attributable to the Operator.

9) The Operator shall not be liable for any damage suffered by the Members if such damage is caused by disruptions in systems that can occur without its willful misconduct or gross negligence. In this case, such misconduct can be considered similar to misconduct in the course of managing, checking, repairing, and replacing equipment, such as servers or operating software. The Operator is also not liable for any damage suffered by the Members if it is caused by any third party’s attack, the distribution of computer viruses for which any anti-virus/vaccines have not been developed by domestic or foreign prestigious research institutions or security-related companies, or force majeure events that cannot be otherwise controlled the Operator.


Addendum

These Terms of Use shall take effect on 09-30-2018.


Privacy Policy  (LAST UPDATED: OCT 30 2018)

1.  About This Privacy Policy


'WAGTI Co., Ltd.' (hereinafter referred to as the 'Company' takes care of the personal information of our customers and complies with the Law related to the ‘Stimulation of Use of Information and Communication Network & Information Protection”. 


The Company notifies our customers how the personal information provided by them in terms of the purpose and the way of use, and which measures are taken for the protection of the personal information through our Privacy Policy. 


In the event of any modification on the Privacy Policy, the Company will announce it through the notice on our Website (or individual notification).



2. Purpose of Collection & Use of Personal Information


The Company makes use of the personal information collected for the following purposes.


2-1. Implementation of contract for the provision of services and provision of contents for fees calculation in accordance with the provision of services, purchase and payment, goods delivery or sending to destinations, identification for financial transactions and other financial services, collection of fees

2-2. Identification in accordance with the use of membership services, personal identification, prevention of abuse of bad users and unauthorized use, confirmation of intent of membership subscription, age confirmation, complaints management, notification



3. Cookies


We use technology such as "cookies" to collect information and store your online preferences. Cookies are small pieces of information sent by a web server to a web browser, which allows the server to uniquely identify the browser on each page. We use the following categories of cookies on our Website:


CATEGORY 1: STRICTLY NECESSARY COOKIES These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided.


CATEGORY 2: PERFORMANCE COOKIES These cookies collect anonymous information on how you use our Website. For example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve areas such as navigation, shopping experience and marketing campaigns. The data stored by these cookies does not show personal details from which your individual identity can be established. You may opt in to these cookies using your browser settings but it may affect the performance of our Website.


CATEGORY 3: FUNCTIONALITY COOKIES These cookies remember choices you make such as the country you visit our website from, language and search parameters such as size, colour or product line. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. You may opt in to these cookies using your browser settings but it may affect the functionality of our Website.


CATEGORY 4: TARGETING COOKIES OR ADVERTISING COOKIES These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed by third party advertising networks. They remember the websites you visit and that information is shared with other parties such as advertisers. For example, we use third party companies to provide you with more personalised adverts when visiting other websites. You may opt-in to these cookies using your browser settings.


CATEGORY 5: SOCIAL MEDIA COOKIES These cookies allow you to share what you’ve been doing on the website on social media such as Facebook and Twitter. Please refer to the respective privacy policies for how their cookies work.


If you want to delete any cookies that are already on your computer, please refer to the help and support area on your Internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website.


You can withdraw your consent to these cookies at any time through the following options:


• Google Analytics cookies across all websites, please visit Google Analytics Opt-out Browser Add-on; 

• other third party cookies relating to behavioural advertising, please go to www.aboutads.info.

• any other type of cookies, you can clean the cookies through your browser settings.


Please note that refusing cookies does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted out will no longer deliver adverts tailored to your web preferences and usage patterns, so you may see a greater number of adverts that are irrelevant to you and your preferences.


Many web browsers support Do Not Track technology. While we strive to offer you choices when you use our website and services, we do not promise that we will be able to receive or honour web browser Do Not Track signals.



4. Period of Possession & Use of Personal Information


As a rule, the personal information collected shall be destroyed without any delay once the purpose of its use is achieved. Notwithstanding the foregoing, the following information shall be preserved for the period with the cause mentioned below.


* Items for Preservation: Name, Log-in ID, Password, Q&A for Password, Home Number, Home Address, Mobile Phone Number, Email

* Cause of Preservation: Internal policy of the Company

* Period of Preservation: By the time of withdrawal of membership



5. Updates to This Policy


Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back regularly to keep informed of updates or changes to this Privacy Policy.


If you have any questions or concerns about this Privacy Policy, please contact us:

by emailing us at assist@goal-store.com



Return Policy  - Customer’s Change of Mind

[RETURN]


Step 1: 

If for whatever reason a return is required, a return application to the Goal Store Customer Service (My Order Page) within 2 days of receipt of the product must be submitted. Otherwise, return may not be possible.

- Returned item(s) must have all tags attached and be returned in original condition (barcode attached-polybag, tags, dust bag, box, etc.)


Step 2: 

Receive confirmation email from Goal Store Customer Service. 


Step 3:

Repackage the item(s) in their original condition (barcode attached-polybag, tags, dust bag, box, etc.)


Step 4:

Send the item(s) within 3 days to the return address after receiving confirmation email from Goal Store Customer Service.

-Shipping fees for return are the responsibility of the customer. We will not provide return labels or return shipping fees.


* Please note that the item(s) will not be eligible for return under certain circumstances: The item(s) should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and any labels or tags should be intact. Unfortunately, returns that do not meet our policy will be sent back to the customer.



[REFUND]


Step 5: 

We will check the returned item(s) delivered back to us at Goal Store Customer Service
- We will send feedback to you if the item(s) do not meet Goal Store’s return policy


Step 6:

We will process the refund when the returned item(s) satisfy the return policy
- If customs clearance costs or additional taxes incur, the costs will be deducted from the total refund amount or a separate invoice will be issued.

- If you return one or more items from your initial order and the total value of the remaining items falls below the threshold $150, we will charge you shipping costs with reciprocal effect. We will do this by refunding the purchase price of the item(s) that you have returned minus the shipping costs to your country or issuing a separate invoice.


Goal Store will not cover import fees that may be incurred due to customs of each country in the delivery process. Returns Due to Customer’s Change of Mind


Return Policy  - Damaged Item or Wrong Delivery

[RETURN]


Step 1: 

Please submit image of damaged item or proof of wrong delivery to Goal Store Customer Service (My Order Page) within 2 days after you receive the product. 


Step 2: 

Receive confirmation email from Goal Store Customer Service. 


Step 3: 

Repackage the item in its original condition (barcode attached-polybag, tags, dust back, box, etc.) 


Step 4: 

Send the item to the return address within 3 days after you receive confirmation email from Goal Store Customer Service. Goal Store will bear the shipping fees.


* Return may be restricted if the item(s) do not meet with Goal Store’s return policy

* If you want further assistance, please send us your inquiries through Customer Service at 

assist@goal-store.com



[REFUND]


Step 5: 

We will check the returned item(s) delivered back to us at Goal Store Customer Service
- We will send feedback to you if the item(s) do not meet Goal Store’s return policy


Step 6: 

We will process the refund when the returned item(s) satisfy the return policy
- Goal Store will be held responsible for additional charges incurred during the return process


* We definitely understand that you want to get your refund ASAP. It will be processed within 7 business days, but the actual refund may take additional processing time depending on your payment method and bank. Sometimes, refunds might not show up in your account until your credit card’s next monthly billing statement.


[EXCHANGE]


* If you wish to exchange to a different item or size, please return for full refund and make a new order. 


Return Address : Customer Service Center
3F 7, Apgujeong-ro 10-gil, Gangnam-gu, Seoul, KR, 06028


Customer Service Email
assist@goal-store.com


Stay in touch for new releases 
and promotion updates
Submit

Customer Service Center

7, Apgujeong-ro 10-gil, Gangnam-gu, Seoul, Korea, 06028
Email: assist@goal-store.com

© GOAL-STORE.COM  All rights reserved.


Company Registration No. : 220-81-83676 | Telecommunication services registration No.: Gangnam - 10630   

       


Stay in touch for new releases
and promotion updates
Submit

Customer Service Center

7, Apgujeong-ro 10-gil, Gangnam-gu, Seoul, Korea, 06028 
Email: assist@goal-store.com

© GOAL-STORE.COM  All rights reserved.


Company Registration No. : 220-81-83676 | Telecommunication services registration No.: Gangnam - 10630